You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

If you have ordered several goods as part of a single order and these are delivered separately, the period begins on the day on which you or a third party designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must :

Vincze Gold GmbH,
Saarstrasse 21,
68723 Oftersheim, Germany
Phone: +49 (0)6202-54589
Fax: +49 (0)6202-54559
Email: j.vincze@vinczenza.de

By means of a clear statement (e.g. a letter sent by post, fax, or email) of your decision to withdraw from this contract, you may use the attached model withdrawal form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

1. If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

2.We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

3. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

4. You shall bear the direct costs of returning the goods.

5. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

There is no right of withdrawal for items sold with a 50% discount. (We offer a one-time repair)